The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • At this time, Accent Factory ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. All orders are insured. If you wish to ship out of the United States please phone in your order at (248)437-2017, or email it in at sales@btcrafts.com


  • Return Policy
  • Merchandise may not be returned without prior approval. All returns must be accompanied by a copy of the origonal invoice and the RMA number clearly marked on the outside of the package. All sales final 10 days after recepit of goods. A restocking fee of 20% will be charged for merchandise returned not due to our error. Merchandise damaged in shipping should be reported to the shipper immediately. Any unauthorized return or refused order will be assessed a charge of $15 plus original shipping costs.